All offers with Secret Escapes are non refundable or amendable. However, sometimes you might need to cancel your booking.
Please contact our support team on 0207 887 2772 or email@example.com (Mon - Sun, 8 am - 8 pm) with your request and we will contact the hotel or supplier on your behalf to see if the cancellation is possible.
Please note this is at the hotel or supplier's discretion, but we will do our best to arrange the cancellation for you. There may be charges for a cancellation, which we will advise you before cancelling your booking.